В мире управляющих компаний, где каждый недовольный житель с телефоном — потенциальный очаг репутационного пожара, борьба за доброе имя становится ежедневной войной. И пока одни тратят бюджеты на отработку негатива, другие упускают из виду сильный, но почти бесплатный ресурс. Речь о собственных сотрудниках. Однако заставить сантехника дядю Васю или бухгалтера Марину Ивановну добровольно и с […]
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